Nicole is a fantastic behaviourist. Understanding, knowledge and clear in her communications and instructions. She really took the time to listen to us and our pup. She has provided invaluable support and we have seen significant improvements with our anxious and high energy working cocker puppy. He is now calmer in general and (on the most part) no longer obsessed over lights and shadows which was our main concern – we can now all enjoy our summer walks! She has helped us to understand him and his body language so we can be better dog parents and less stressed! 100% recommend.